User guide¶
Open a ticket¶
To open a ticket, select object using checkbox and in the – More actions – menu select needed action:
A popup appear to define a comment. Click on Open button to open ticket:
Once the ticket created the popup displays the ticket ID:
Select objects disappear form the widget to open tickets:
Close a ticket¶
To close a ticket, select object using checkbox and in the – More actions – menu select needed action:
The ticket is closed (only for Centreon):
Select objects disappear form the opened tickets widget: