Business Activity Monitoring & Reporting

After adding, editing or deleting the BAs, KPIs and BVs the objects linked to Centreon BAM, go to Configuration > Poller, generate the configuration files and push them to the Centreon central server.

After loading the configuration and checked the services linked to the KPIs, the BA will be up to date and available under Monitoring > Business Activity > Monitoring.

Interpreting real-time data

Main page

A table on the main page lists all the essential information concerning live status and health level of the BAs.

Non-admin users can only see the BAs associated with BVs linked to their access group:

../_images/mon_ba_list.png
Column Description
Current Level Current level in %
Business Activity Name of the BA
Description Description of the BA
Duration Duration of the current status
Reporting Period Default reporting period used for that BA

You can visualize the evolution of BA health level by hovering your mouse over the name or description of the BA and a pop-up appears displaying all the KPIs and status information.

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Click on the name of the BA to bring up a detailed live view.

Detailed View

The detailed view is divided into seven parts:

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  1. List of KPIs that impact the BA level
  2. Table containing the BA health level and alert thresholds
  3. Tab containing the BA impact tree. You can open a sublevel, zoom in and out and move the tree.
  4. Tab containing the health level graph of the BA
  5. Tab containing a list of all KPIs.
  6. Dropdown list to change the BA
  7. Link to the reporting page.

The list of KPIs display real-time information on their status and also their impact on the BA:

../_images/mon_kpi_list.png

The Trend tab panel displays four graphs – daily, weekly, monthly and annually showing the BA level and status over time:

../_images/mon_trend.png

Interpreting reporting data

You can visualize, at any time, the evolution of archived data on the reporting and log screens, and on performance graphs. These screens are similar to those used on the Centreon server.

Reporting

The reporting page to the “Reporting > Dashboard” one on Centreon. Select a BA to display operational availability, warning and critical statistics for a given period:

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You can export the data to a .csv file by clicking on the Export in CSV format link.

Logs

The Logs menu displays the evolution of the BA level over time along with its KPI status when impacting the BA, for a given period. The maximum historical day is the last 30 days.

Only changes in BA status are recorded: you cannot display the status of KPIs at a specific point in time.

First, select the BA and the time period:

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The Display details box shows the BA status on a growth curve.

This chart displays the evolution of the BA health level in a given time frame. Click on each spike to display the KPIs impacting the BA.

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The table below details the KPI screen:

Column Description
Key Performance Indicators KPI List
KPI Type KPI type (service, meta service or BA)
Status KPI status (Operational, Warning, Critical, Unknown)
Impact KPI impact weight on the BA
In Downtime Programming or no programming of downtime on the KPI at the time of calculation
Check Time Time during which the KPI was verified
Output KPI output message during the KPI check