Software support policy

By default and without specification, every new major or minor version (n) is supported with no end-of-life date defined.

Each new major or minor version (n) clarifies the end-of-life date of the previous version (n-1).|br| The previous version (n-1) is then supported further 12 months, the product is considered as end of life. Clients are invited to update.

Only major or minor versions can change the end-of-life date of a product. Corrective versions are provided in during the diffusion of software corrections.

This rule aims to provide operational support for around 2 years.

Status Description
SUPPORTED Help and software support guaranteed
Bug fix(es) provided as part of a bug fix release
Product with end of life date not yet defined
END OF LIFE Help and software support guaranteed
Bug fix(es) provided as part of a bug fix release
Product with end of life date defined
UNSUPPORTED Help and support non guaranteed
No fix(es) delivery


End of Support Schedule

Centreon

PRODUCT VERSION RELEASE DATE END OF LIFE STATE
Centreon ISO (ex CES) 3.4 14/11/2016 N/C SUPPORTED
Centreon ISO (ex CES) 3.3 16/12/2015 14/11/2017 UNSUPPORTED
Centreon ISO (ex CES) 3.2 27/05/2015 16/12/2016 UNSUPPORTED
Centreon ISO (ex CES) 3.1 01/12/2014 27/05/2016 UNSUPPORTED


Centreon OSS

PRODUCT VERSION RELEASE DATE END OF LIFE STATE
Centreon Web 2.8.x 14/11/2016 N/C SUPPORTED
Centreon Web 2.7.x 16/12/2015 14/11/2017 UNSUPPORTED
Centreon Web 2.6.x 22/04/2015 16/12/2016 UNSUPPORTED
Centreon Broker 3.0.x 14/11/2016 N/C SUPPORTED
Centreon Broker 2.11.x 16/12/2015 14/11/2017 UNSUPPORTED
Centreon Broker 2.10.x 21/09/2015 16/12/2016 UNSUPPORTED
Centreon CLAPI 1.8.x 16/09/2015 16/12/2016 UNSUPPORTED
Centreon CLIB 1.4.x 01/11/2014 NC SUPPORTED
Centreon CSV loader 1.1 20/01/2015 01/04/2016 UNSUPPORTED
Centreon DSM 2.x 01/09/2014 N/C SUPPORTED
Centreon Engine 1.8.x 19/09/2017 N/C SUPPORTED
Centreon Engine 1.7.x 01/12/2016 19/09/2018 END OF LIFE
Centreon Engine 1.6.x 14/11/2016 14/11/2017 UNSUPPORTED
Centreon Engine 1.5.x 16/12/2015 14/11/2017 UNSUPPORTED
Centreon Engine 1.4.x 29/07/2014 16/12/2016 UNSUPPORTED
Centreon Syslog E2S 2.0 29/12/2010 N/C SUPPORTED
Centreon Syslog FRT 1.5.x 05/11/2013 N/C SUPPORTED
Centreon Syslog SRV ⇐ 1.2.x 10/06/2010 N/C SUPPORTED


Centreon EMS

PRODUCT VERSION RELEASE DATE END OF LIFE STATE
Centreon Backup rev04 02/01/2014 14/11/2017 UNSUPPORTED
Centreon BAM 3.5.0 18/12/2016 N/C SUPPORTED
Centreon BAM 3.4.0 06/04/2016 18/12/2017 END OF LIFE
Centreon BAM 3.3.0 16/12/2015 06/04/2017 UNSUPPORTED
Centreon Knowledge Base 2.1 16/12/2015 15/11/2017 UNSUPPORTED
Centreon Map 4.2.x 19/07/2017 N/C SUPPORTED
Centreon Map 4.1.x 08/12/2016 19/07/2018 END OF LIFE
Centreon Map 4.0.x 22/03/2016 19/07/2017 UNSUPPORTED
Centreon Map 3.8.0 16/12/2015 22/03/2017 UNSUPPORTED
Centreon MBI 3.1.x 18/12/2016 N/C SUPPORTED
Centreon MBI 3.0.x 26/05/2016 18/12/2017 END OF LIFE
Centreon MBI 2.3.0 16/12/2015 26/05/2017 UNSUPPORTED
Centreon Partitioning 1.1.x 20/01/2014 15/11/2017 UNSUPPORTED


Centreon EPP

PRODUCT VERSION RELEASE DATE END OF LIFE STATE
Centreon Auto-Disco 2.3.x 24/08/2017 N/C SUPPORTED
Centreon Auto-Disco 2.2.x 10/10/2016 24/08/2017 UNSUPPORTED
Centreon Auto-Disco 2.1.x 16/12/2015 10/10/2017 UNSUPPORTED
Centreon Auto-Disco 2.0.x 21/07/2015 16/12/2016 UNSUPPORTED
Centreon AS400 1.7.x N/C N/C SUPPORTED
Centreon Disco 1.2.x 20/01/2014 01/04/2016 UNSUPPORTED
Centreon License Manager 1.0.x 15/11/2016 N/C SUPPORTED
Centreon Plugins Packs Manager 2.2.x 22/08/2017 N/C SUPPORTED
Centreon Plugins Packs Manager 2.1.x 15/12/2016 22/08/2017 UNSUPPORTED
Centreon Plugins Packs Manager 2.0.x 14/11/2016 15/12/2016 UNSUPPORTED
Centreon Plugins Packs Manager 1.4.x 17/12/2015 14/11/2017 UNSUPPORTED
Centreon Plugins Packs Manager 1.3.x 24/11/2015 17/12/2016 UNSUPPORTED
Centreon VMWare 2.4.x 31/08/2017 N/C SUPPORTED
Centreon VMWare 2.3.x 05/08/2016 31/08/2017 UNSUPPORTED


Others

PRODUCT VERSION RELEASE DATE END OF LIFE STATE
NAGIOS 3.2.3 N/C 31/12/2014 UNSUPPORTED
NDOUTILS 1.4.b9 N/C 31/12/2014 UNSUPPORTED


Versioning rule

This support policy is related for differents software types (major or minor). In order to indentify each version, we are using three numbers (X.Y.Z).

You will find bellow the description of this:

Numero Type Description
X Major version New Features
Enhancement
Evolutions
Y Minor version Minor evolutions of features
Fixes
Z Corrective version Fixes
Security fixes

Table of Centreon versions matching

  Centreon 3.3 Centreon 3.4
Centreon Web 2.7.x 2.8.x
Centreon Broker 2.x 3.0.x
Centreon Engine 1.5.x 1.6.x, 1.7.x & 1.8.x
Centreon CLIB 1.4.x 1.4.x
Centreon Connector 1.1.x 1.1.x
Centreon License Manager N/A 1.x
Centreon Plugin Pack Manager 1.4.x 2.x
Centreon Plugin Base 1.16.x 1.18.x
Centreon Plugins (via GitHub) (available repository)
MySQL or MariaDB 5.1.x or 5.5.x >= 5.6 or 10.x